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TERMS AND CONDITIONS          

Company Name

Queenstown Indoor Snow Park Ltd

Address

3/15 Red Oaks Drive, Frankton, Queenstown 9300, New Zealand

Phone

Email

privacy@queenstownindoorsnowpark.co.nz

Description of Goods & Services

The goods and services offered is an events based activity, such as indoor snow activities. There are other products such as ski / board rentals, merchandise & rentals.

Currency

All prices are stated in New Zealand Dollars NZD, and billed in NZD.

Terms and Conditions

These are the terms and conditions on which you are granted access to Queenstown Indoor Snow Park Ltd for activities. If you do not accept these terms and conditions, you must refrain from using our site & business.

These terms and conditions may be amended in whole or in part by Queenstown Indoor Snow Park from time to time. Amendments will be effective immediately upon posting of the amended terms and conditions on this web site. You are responsible for ensuring you are familiar with the latest terms and conditions. Your continued use of the website and it's services represents your agreement to be bound by the terms and conditions as amended. These terms and conditions were last updated May 2017.

Accurate Information. You represent and warrant to Queenstown Indoor Snow Park that you have provided complete, accurate and current personal information when registering as a customer. It is your responsibility to maintain and update your personal information held by Queenstown Indoor Snow Park to ensure it is kept current.

You must not register as a Member under multiple identities or personas (whether false or not). You are responsible for ensuring that information provided on your booking is accurate. This includes ensuring information populated by your browser's auto-complete function is correct and accurate. If you are aware of an issue on a booking that has already been processed, you are responsible for notifying Queenstown Indoor Snow Park as soon as possible.

Termination of Services/ Membership / Tickets. Queenstown Indoor Snow Park reserves the right to decline to register, to suspend or to terminate your entry any time in our absolute discretion without entering into further discussions with you. Customers who have registered under multiple aliases will have all of their aliases disabled.

Security of your login information. You are responsible for keeping your login information, including your email address and password, secret and secure.

Emails and newsletters. Queenstown Indoor Snow Park may send you emails relating to your tickets & membership, transactions and other activities on the Website, and for promoting and marketing other Queenstown Indoor Snow Park products and services to you. Queenstown Indoor Snow Park may also send regular electronic newsletters to Members. Newsletters will contain clear and obvious instructions for how you can unsubscribe from the mailing list.

The Product or Service

Queenstown Indoor Snow Park provides an adventure activity in Queenstown, Indoor Snow Park on a dry slope for more information about this, either ring or read all the pages with QueenstownIndoorSnowPark.co.nz

When you make a booking and it is confirmed to you, you form a binding contract directly with the Queenstown Indoor Snow Park Ltd. You must only make bookings that you intend to use and pay for. Without limitation, any speculative, false or fraudulent booking or any reservation in anticipation of demand is prohibited.

Specific Warnings

Queenstown Indoor Snow Park makes every effort to ensure all information displayed on the website site is accurate; however, as operators of an activity, we are unable to guarantee the accuracy of all information nor are we able to guarantee that the site is free of errors or faults. Queenstown Indoor Snow Park is not responsible or liable for any unavailability of activities attractions, products or services that an Operator indicates on the Website is or are available.

The operator accept no responsibility for any loss or additional expenses arising from changes, delays or cancellations of the services and activities by the operator. Us the operator reserve the absolute right to cancel any activity, attraction, product or service as a result of health & safety concerns, weather conditions, insufficient numbers of people on the trips or any other unforeseen event or circumstance. Queenstown Indoor Snow Park makes no warranty or representation about, and accepts no liability or responsibility for, the quality or suitability of any activity, attraction, product or service displayed on the Website.

Further Queenstown Indoor Snow Park advises that all activities carry a degree of risk and that by participating in the activity provided by the operator you are expressly assuming those risks personally and are releasing the operator from any liability, claims, losses, damages or expenses.

None of these terms limit your rights under the Consumer Guarantees Act 1993.

Payment, Fees and Charges

Queenstown Indoor Snow Park reserves the right to change at any time the fees charged for any of our services or the manner in which they are charged, imposed or collected. If we launch a new service, the charges for that service will be effective at the launch of that service unless otherwise stated. All fees are inclusive of New Zealand GST and in New Zealand dollars, unless otherwise stated.

Cancellations, Changes and Refunds & Cancellations by the Operator

You will not be charged any cancellation fee if the cancellation has been made by the operator or Queenstown Indoor Snow Park . If a booking is cancelled by the Operator (i.e. due to bad weather) and/ or a refund is authorized by Queenstown Indoor Snow Park. The refund will refunded to your credit card or bank account.

Queenstown Indoor Snow Park reserve the absolute right to cancel any activity, attraction, product or service as a result of health & safety concerns, weather conditions, insufficient numbers of people on the trips or any other unforeseen event or circumstance. Queenstown Indoor Snow Park reserves the absolute right to cancel and refund any confirmed booking resulting from an error, or incorrect information presented on the website such as, but not limited to, pricing errors or availability errors.

Cancellations, by customer directly

The availability and costs of cancellations, changes and refunds depend on own terms and conditions and policies. When you make a booking you agree to be bound by our relevant terms and policies. This product & conditions state that it is non transferable & non refundable. Cannot be changed or refunded with other customers.

If you want to cancel your booking you will need to contact us with a reason.

You may be able to rescheduled where specific consent is granted by us.

Ratings & Comments

Ratings, comments & images submitted by you to our website & must be based only on your own personal experience with us the operator and be true in all respects.

Comments & images you submit to our website must not be offensive, defamatory, unlawful, misleading or deceptive. Where you upload images along with your comments, you specifically give us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to all images uploaded. Additionally, you attest that you own the images uploaded by you, or otherwise have the right to grant the rights and licenses set forward above.

General

Governing Law: These terms and conditions are governed by the laws of New Zealand. You submit to the non-exclusive jurisdiction of the Courts of New Zealand.

System Integrity

We will make the best possible efforts to ensure the availability of the web site and services. However, we take no responsibility for any system unavailability, or for any loss that is incurred as a result of the website or services being unavailable for any reason. Further, Queenstown Indoor Snow Park assumes no responsibility for any corruption of any data or information held by us and does not warrant that the website or the services will be uninterrupted or error-free, or that the website will be free from viruses or other harmful content.

Intellectual Property Rights

Queenstown Indoor Snow Park owns all proprietary and intellectual property rights in the website and the software and other material underlying and forming part of the services and the website.

You Agree

Not to use any software, process or device to copy, collect or harvest data or other content from the website. Not to decompile, reverse-engineer, disassemble or otherwise deal with any software underlying or forming part of the services or the website. Not to do anything or take any action that imposes an unreasonable burden on Queenstown Indoor Snow Park computer systems.

Privacy

Queenstown Indoor Snow Park may collect personal information about you through your use of the website and services, including your registration details and information on how you use the website and the content you access. You agree that we may use this information to assist us to provide the services to you for internal research purposes, to verify your identity, for promoting and marketing other Queenstown Indoor Snow Park products and services to you, and for any other use that you authorise.

We will not sell or allow third parties to access your personal information without your consent, however you agree that we may disclose your personal information, including your name and contact details, to the relevant authorities, parties and/or the applicable intellectual property right holders (or their representatives) if we consider that you are acting inappropriately or are in breach of the law, third party rights, or these terms.

Third Party Web Sites

You agree that we are not responsible for, nor do we endorse, any third party web sites or content which you access in the course of using the web site. This includes any reliance upon or offence taken/caused by content, advertising, products or services accessed.

Miscellaneous

If any provision of the terms & conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms & conditions which will continue in full force and effect. Queenstown Indoor Snow Park will not be deemed to have waived any right under these terms and conditions unless the waiver is in writing and signed by Queenstown Indoor Snow Park.

Headings

The headings used in these terms and conditions are included for convenience only and do not affect or limit these terms and conditions.

Waiver

CODE OF RESPONSIBILITY AND LIMITATION OF LIABILITY

FOR QUEENSTOWN INDOOR SNOW PARK LTD.

SAFETY IS OUR PRIORITY - SAFETY IS YOUR RESPONSIBILITY FOR YOURSELF

  1. I accept that indoor snow activities carries some degree of risk both to the person and the property. Knowing of the risk I still wish to participate in the activity and so expressly agree to assume the risk of injury (minor to serious) while participating in this activity.
  2. I understand and accept that there is no insurance for any damage I may do to equipment, so I accept that I am responsible for any damage incurred to the equipment if deemed to be using equipment in an irresponsible or neglecting manner during participating in this activity and agree to pay the full cost of any repairs required.
  3. I will not hold Queenstown Indoor Snow Park Ltd responsible for any claims, losses and expenses and costs (including legal costs) that may arise from participating in any activity authorised or recognised by Queenstown Indoor Snow Park Ltd except in the case of gross negligence or a willful act or omission on the part of Queenstown Indoor Snow Park Ltd.
  4. I am medically and physically fit and do not suffer from any injury, disease or condition, either physical or mental, that would affect my ability to safely participate in any authorised or recognised activities of Queenstown Indoor Snow Park Ltd. If I am unsure about this declaration, or suffer from a condition, I am aware that I must bring it to the attention of Queenstown Indoor Snow Park Ltd.
  5. I agree that Queenstown Indoor Snow Park Ltd can collect, hold, use and disclose my personal information as provided for the purposes of providing me with information and activities relating to Queenstown Indoor Snow Park Ltd. I understand that my personal information will be held securely and will be corrected upon request.
  6. I acknowledge that it is a condition of acceptance of the application, that I agree to comply with and be bound by the directions, rulings, instructions and decisions of Queenstown Indoor Snow Park Ltd and its employees or representatives, in all matters relating to my participation in any activity incidental to it. Should this be enforced, no refund will be given.
  7. I HAVE READ THE PROVIDED CODE OF RESPONSIBILITY AND LIMITATION OF LIABILITY FOR QUEENSTOWN INDOOR SNOW PARK LTD AND AGREE TO ALL THE CONDITIONS DESCRIBED.